User Terms

Last updated: 10 October 2026

These User Terms apply to individuals who use WhatsJet by Zanii AI (the "Service") as a team member, agent or administrator of a business account (a "Vendor"). The Vendor that invited you is responsible for your access and has agreed to our Terms and Conditions, which also apply to your use.

1. Your access

• Your account is personal. Do not share your password or let others sign in as you.
• Use two-factor authentication when it is offered or required by the Vendor.
• Your access and permissions are set by the Vendor's administrators, who can change or remove them at any time.

2. Customer conversations

• Use the Service only for the Vendor's legitimate business and in line with its instructions.
• Treat customer names, numbers, messages and files as confidential. Do not copy them outside the Service or use them for your own purposes.
• Respect opt-out requests and never message people who have asked not to be contacted.
• Do not send content that is unlawful, abusive, misleading or that breaks Meta's WhatsApp policies.

3. Oversight

Vendor administrators can see the conversations, notes and activity of their team. For support and security, authorised Zanii AI staff may access an account, including by signing in to it as an administrator; this access is limited to what is needed and is recorded in the activity log.

4. Security

Report suspected misuse, lost devices or unauthorised access to your Vendor's administrator and to [email protected] without delay. Do not attempt to access data or features you have not been given.

5. Ending access

Your access ends when the Vendor removes you or closes its account, or if we suspend it for a breach of these terms. Conversations you handled remain part of the Vendor's account.

6. Your personal data

How we handle your account details and activity is described in our Privacy Policy.

7. Contact

Questions about these terms: [email protected]